roam Jurisdiction Notice
We at roam operate our platform in compliance with applicable local laws and recognise that online gaming regulations vary by jurisdiction. Our services are available only where local law permits. When you access roam, you agree to verify that your use complies with the laws of your own location and that you meet all eligibility criteria set by your jurisdiction.
This notice explains the core principles that govern how we manage account access, data handling, and service delivery across different regions. We do not hold a single global license; instead, we make our services available only in jurisdictions where the applicable legal framework permits online sportsbook and live-dealer gaming. Users are responsible for confirming their own jurisdiction's stance on online wagering before opening an account or placing any activity on roam.
If you are unsure whether roam's services are lawful in your region, we encourage you to consult local legal guidance or contact our support team before proceeding. Our commitment is transparency: we set out exactly what we do, how we protect your data, and what happens if disputes arise.
Service Availability and Local Law
We do not offer our services in jurisdictions where online wagering is prohibited by law. Our platform supports football betting (Liga 1, Piala AFF, Piala Indonesia, international tournaments), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slots (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile). Access to these markets depends on your location and whether that location's legal framework permits such activity.
When you create an account on roam, you warrant that you are accessing our platform from a jurisdiction where online gaming is permitted and that you comply with all local laws governing your use. If your jurisdiction later changes its stance on online wagering, or if you relocate to a jurisdiction where such activity is prohibited, you must cease using roam immediately. Continued use in a prohibited jurisdiction is your responsibility; roam is not liable for any legal consequences you face as a result.
Account Eligibility and User Responsibility
To open and maintain an account on roam, you must be of legal age in your jurisdiction and meet any additional criteria your location imposes on participants in online gaming. We require identity verification (KYC) during account setup or after your first deposit. You must provide truthful information: a national ID card, proof of address (utility bill or bank statement), and a selfie holding your ID. If you provide false information, we reserve the right to suspend or close your account and withhold any balance.
Your account is personal and non-transferable. You may not use roam if you are subject to any legal restriction that prohibits your participation in online wagering. If you are aware of any such restriction—whether by court order, regulatory action, or local law—you must not open or continue using an account. We do not conduct real-time checks of global legal restrictions; it is your duty to ensure compliance.
We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet). Withdrawals are processed to the same payment method you used to deposit. All transactions are subject to our standard verification windows and anti-fraud checks. Settlement typically occurs within two to three business days for standard accounts. If you dispute a transaction or suspect fraud, contact our support team immediately with your transaction reference.
Data Protection and Legal Inquiries
We protect your personal data in accordance with applicable privacy laws and our privacy policy (available at our privacy policy page). When you open an account on roam, we collect your name, ID number, phone number, email, and payment details to verify your identity, process deposits and withdrawals, and prevent fraud. We do not sell your data to third parties. We may share information with payment providers, compliance authorities, or law enforcement if required by law.
If you have legal questions about roam's operations, data handling, or jurisdiction-specific obligations, you may contact our legal team at the address provided on our terms and conditions pageFor urgent privacy or data-protection concerns, email us directly; we aim to respond within ten business days. We do not provide legal advice; if you need clarification on whether roam operates lawfully in your jurisdiction, consult a local legal professional.
Our commitment to roam users is clarity and honesty. We operate transparently, comply with the legal frameworks of the jurisdictions where we offer services, and make no promises about licenses, certifications, or awards we do not hold. Your use of roam signifies that you accept this notice and that you have verified—of your own volition—that our services are lawful where you are located.